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Performance Net Solutions introduced our Optimum Performance Program innovative in early 2003 in an effort to enhance our customer service and increase the efficiency of their network services. This state-of-the-art system allows us to monitor your network remotely from their location and to deal with issues BEFORE they affect your productivity.
One of the hardest things of maintaining a computer network is trying to predict what will fail and when. After a failure, a service provider must be called, it takes the technician time to get to the location and then it takes additional time to trouble-shoot the problem. With Optimum Performance, Performance Net Solutions is alerted to your problem, the location and the cause, often times before you are even aware you have a problem. That technician then either fixes your problem remotely or shows up timely to correct the already diagnosed problem. Optimum Performance Program saves you time, productivity and money!
Services:
- Availability, performance and predictive failure monitoring
- Backup system monitoring and management
- Virus protection monitoring and maintenance
- Patch level management
- Scheduled onsite technician time for proactive server maintenance
- Proactive remote maintenance and support
- Direct help desk support
- Network health assessment
- IT consulting services
- Comprehensive reporting
- Priority response
Benefits:
- Proactive detection & resolution
- Safeguards the integrity of your data
- Stabilizes your IT budget
- Access to a wealth of IT expertise
- Saves you money
- Provides peace of mind
With the Optimum Performance Program, we become more than just an IT Provider, we become your IT Partner.
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